News

Email to members - 23rd April

Posted on 23rd Apr 2024

 

(Email sent to members on 23rd April)

 

Pay & Play - new booking option 

 

Adult Tennis Pay & Play Sessions can now be booked via our app!

Good news for members who enjoy our weekly Pay & Play tennis sessions.  You can now book and pay for sessions via our app using Apple Pay, debit or credit card!  Payment (on the app) is required at time of booking to secure your place.  

 

When do bookings open?

As usual, bookings open at 8am, 7 days in advance.

 

I've booked and paid for my place online but my plans have changed - how do I cancel?

Cancellation is not available on the app so please speak to our Reception Team who can advise your options at that point.

 

Can I still book at Reception?

Yes, you can still book and pay at Reception - this is just a new option that we are offering members!

 

Is this available for Squash, Racketball, and Padel Pay & Play sessions too?

Not at the moment but we hope to add these soon so please keep your eyes peeled!

 

I am new to the app - can someone help me set it up?

Yes, of course, we are ready and happy to help!  Please click here to request your unique log in details - follow the prompts but if you need our assistance then please stop at Reception on your next visit to the Club and they can either troubleshoot or signpost you.

 

We hope you enjoy this new booking option and as always, we welcome your feedback so please click hereif you have any thoughts to share with us.


Best wishes

 

The West Hants Club Team

 

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