News

Club News - last updated Thurs 3 Dec

Posted on 03rd Dec 2020

 

  • Please find below copies of recent key updates emailed to members or shared on social media channels.
  • Club opening hours from 2nd December will be Monday to Friday 7am-10pm, and Saturday & Sunday 8am-7pm.
  • Before you visit, please read our revised Bar & Restaurant mandate by clicking here.
  • We will be following Government Tier Two and LTA Guidelines when we re-open - click here to read the LTA's latest updates.
  • Our phone lines will also be closed during lockdown but a small team will be monitoring emails from home, Monday to Friday.  Email them at info@westhants.co.uk and please also check our News page and social media pages for the latest updates. 
  • For details of our online class timetable and pre-recorded workouts, click here

 

3rd December 2020 - Tennis and Squash & Racketball Update

Rackets players will be interested hear the official guidelines from the LTA and England Squash have been updated as follows:

Indoor Tennis

  • Two households may now play doubles, provided each household forms a doubles partnership.
  • Adult Singles competition is also now permitted.
  • To read more about the LTA's current guidelines, please click here.

 

Squash & Racketball Social Play Rules


Different households can form a 'squash bubble' provided the following rules are adhered to:

  • A bubble consists of a maximum of six players.
  • Players can only be part of one bubble at a time.
  • Players within the bubble can only play sides throughout the whole game and must not move onto their opponents half of the court (no full court play permitted)
  • 1 player serves for the whole game (the opponent cannot handle the ball)
  • Only two players on court at one time (doubles is not allowed).
  • Matches may be played by members of the same household or support bubble. 
  • We must maintain all current processes around social distancing as well as our already enhanced hygiene and cleaning processes.
  • Once we move into Tier 1, full court squash will be permitted.
  • More details on the above can be found on the England Squash website - click here to read more.


Squash and Racketball Leagues

The leagues resume again once we move into Tier 1 and can play full court squash again. Until that point the leagues are suspended.

 

Squash & Racketball Coaching Guidance

  • No group adult coaching allowed (racketball mornings and other adult group sessions including club nights will not take place until restrictions are eased).
  • Adult 1:1 coaching is allowed.
  • Children’s group sessions are permitted, including Saturday morning pay and play session (members only).

 

Thank you

As always, thank you for your continued patience and support.  The guidelines are being updated often so please continue to check your email, in-club noticeboards, our website, and social media channels.  If you have any questions relating to the information above, please do not hesitate to email us.

Best wishes,

The West Hants Club Team

 

30th November 2020 - Junior Squads / Padel Update [Social media]

"Junior squads will re-start on Wednesday - pass it on!" A message from our Tennis Team.

 

"Padel Club Night" will return on Wednesday 2nd December, and "Drills" will be back on Saturday 5th December at the usual times.  Spaces will be limited!   Advance phone bookings can be made on Tuesday 1st December, 10am-5pm, on 01202 519455. Book in person or on the phone from Wednesday 2nd December.

 

More Club updates to follow later today or tomorrow morning so keep checking our website, social media, and your email inbox.

 

We can't wait to welcome you back on Wednesday!

 

30th November 2020 - Helpful information before we re-open on Wednesday 2nd December 2020 [Email]

 

With our confirmed "tier two" status, in line with Government and LTA guidelines, we can now share more details about how Club-life will look when we re-open at 7am on Wednesday 2nd December.  

Bookings

Advance online bookings are now open for studio classes, our gym, swimming pool, and squash courts.

Tennis and Padel bookings open on Tuesday 1st December by phone only. You can call Reception between 10am and 5pm on 01202 519455. In-person bookings will be available, as usual, from Wednesday 2nd December.

Creche bookings for Wednesday 2nd December can be made by phoning Reception on Tuesday 1st December, between 10am and 5pm. After this time, bookings can be made directly with the Creche Team by phoning 01202 859099.


Our usual "bookings open" times apply as usual.

Our Facilities

Studio Classes, Gym, Swimming Pool, Creche, Shop - These will continue as they did before we closed in November. Changing room access, including locker use, is strictly for those with a swimming pool booking.


Indoor Tennis

  • Different households may play singles.
  • Same households/bubbles may play singles or doubles.
  • 1:1 Coaching is permitted.
  • Organised group activities for adults may not take place.
  • Organised group activities for children aged 18U may take place (maximum capacity is 15).
  • Tournaments are not permitted to take place indoors.
  • Spectating is to be avoided where possible. Parent/guardian spectating is permitted for children aged 18U.
  • Masks are required for indoor spectating.
  • No socialising with other households before or after your court time.


Outdoor Tennis

  • Different households may play singles or doubles. Rule of six applies.
  • 1:1 Coaching is permitted.
  • There will be no organised group activities outside due to unpredictable winter weather. This will be reviewed regularly in line with Government policy changes.
  • Tournaments are permitted in line with the criteria above.
  • Spectating is permitted but the rule of six applies.
  • No socialising with other households before or after your court time.


Padel
We are awaiting official guidance so in the meantime we will apply the outdoor tennis restrictions, outlined above.


Subject to weather, Padel Club Night will return on Wednesday 2nd December, and "Drills" will be back on Saturday 5th December at the usual times.  Spaces will be limited and phone bookings will open on Tuesday 1st December.

Squash
We are still awaiting official guidance, but we will apply the indoor tennis restrictions above for now.

Adult racket courses and club sessions
These are unlikely to take place at present but this will be reviewed regularly in line with Government policy changes.  Any owed course time or fees will be moved to the next possible term, subject to Government guidelines.  Please keep checking in-club noticeboards, our website, social media channels, and your email inbox for updates.  


Bar & Restaurant
Indoor

You must not socialise with anyone you do not live with or who is not in your support bubble in any indoor setting.
To consume alcohol each person must purchase a substantial meal from our revised menu.
Table service only.

Outdoor

You must not socialise in a group of more than 6 people outside. This is the ‘rule of 6’ and social distancing practices must be adhered to.
To consume alcohol each person must purchase a substantial meal from our revised menu.
Table service only.

Service

The Bar and Kitchen will be operating a limited hours service these will be displayed in-house, on all menus and online media platforms before Wednesday 2nd December.


We advise you check our website or by calling ahead of your visit.


Friday Nights and Sunday Roasts

*NEW* Sunday roasts will be available 12-3pm on December 6th, 13th, and 20th.  All bookings are subject to the above guidelines.


Friday Happy Hour will continue, 6pm-8pm, but please be reminded each person must purchase a meal with an alcoholic drink.


To attend either of these events advance booking is essential by emailing steven@westhants.co.uk or speak to the Bar Team in person or call 01202 519455.


Thank you
We thank you for your patience and continued support and look forward to welcoming you back next week. In the meantime, if you have any questions regarding this email please do not hesitate to email me.

Best wishes, 

Peter D Elviss
Chief Executive

 

25th November 2020 - We will be back on Wednesday 2nd December! [Email]

Preparations for re-opening are now under way following the recent good news from the Government.  We cannot wait to welcome you back!

 

The information below is subject to change as more details, particularly those related to tier gradings, are released by the Government this week.


When will we re-open?

All areas of the Club will be open on Wednesday 2nd December at 7am.  We expect to be running just as we were before lockdown, but this is subject to tier grading details which have not yet been released. 


One-week advance online bookings are now open

  • Squash courts - bookings open at 7am daily.
  • Fitness classes - bookings open at 8am daily.  View our updated timetable here.
  • Gym and swimming pool - bookings open at 9am daily.
  • Click here for more information about our online booking system.


I prefer to book on the phone or in person

Phone bookings will open on Tuesday 1st December, 10am to 5pm, and you can book in person at the Club from Wednesday 2nd December.


How can I book a tennis or padel court?

These can be booked, up to one week in advance, by phoning Reception on Tuesday 1st December between 10am and 5pm.  Please note, the Club will not be open to members on this date.  In-person bookings at the Club will be available from Wednesday 2nd December as usual.


Will courses and club sessions be running?

We will write to you separately about this once we have further details from the Government which, we anticipate, to be this week. 

 

We are looking forward to opening our doors

The Covid-secure measures we had in place before lockdown will remain, and we will continue to closely monitor Government and LTA guidelines.  


We will continue to share updates with you via email, our website, and social media channels so keep your eyes peeled! If you have any questions, please email info@westhants.co.uk - a small team is checking this inbox from home, Monday to Friday.

Thank you for your continued support.

Best wishes,

The West Hants Club

 

2nd November 2020 [Email]

Following the Government's recent announcement, we remain open as usual until we close the Club doors at 10pm on Wednesday 4th November; re-opening on Wednesday 2nd December, in line with the current advice. We hope the following information answers some of the key questions you may have.


What will happen to my membership payment for November?
The Direct Debit was already in place before the Government's announcement. If we have successfully collected your November payment, you will enjoy a free month of membership in December. Our annual payers will have their renewal date extended by one month - we will write to you separately closer to your renewal date with details.

 

Will all areas of the Club be closed?
Yes, all areas, including our outdoor courts. Westover CrossFit will not be running. Members, along with RPDC and Academy Juniors, will not be able to enter the Club during the Government's lockdown.

 


Will you continue to collect fees if the Club is forced to remain closed after 2nd December?
We are optimistic but will continue to closely follow the Government updates and address this separately if necessary. May we remind members that all payments collected during the first lockdown are being repaid!

 

Will your online class timetable be running?
Yes!  We plan to add some new classes during the period of Club closure so check your email inbox every Friday for links to classes for the week ahead. The pre-recorded classes and sessions from our first lockdown are also still available to view on our website.

 

Can I still have personal training outside?
According to the latest Government guidelines, you can enjoy one-to-one, socially distanced, personal training sessions in public areas (ie. not private gardens). If you would like to arrange this, please speak directly to your personal trainer.

 

I am mid-way through a paid course - what happens next?
Any weeks missed will be adjusted accordingly from next term's course.

 


What is happening to the Club Championships?
Scheduled to take place throughout November, these matches will now be postponed. We will advise new dates as soon as possible but this may not be confirmed until after lockdown so we ask for your patience. Thank you to those who played yesterday – there were some very closely fought matches and results are on the draw sheet on the window by Reception. The Handicap will also be suspended with a new finals date being determined once we know more.

 

Can I contact the West Hants Team during lockdown?
Yes, we will have a small Membership and Communications team working reduced hours, from home, during lockdown. You can email them at info@westhants.co.uk, Monday to Friday.  We ask for your patience as the team reply to all messages.

 

How will you keep members updated?
We will continue to update this page and social media channels, along with emails so keep an eye on your inbox too!  As before, copies of key emails sent will be available to view here, on our website.

 

Please note our standard cancellation policy remains in place so if you wish to cancel, please provide one calendar month's notice in writing via info@westhants.co.uk . Please note that should you cancel and wish to rejoin in the future, a joining fee will be payable. 

 

Remember, the Club remains open as usual until, and including, Wednesday this week so make sure you get a session booked in! Otherwise, we look forward to welcoming you on the other side of lockdown.  Thank you for your ongoing support and patience as we continue to navigate our way through this challenging period.  

 

As always, the health of our members and staff is of the utmost importance - we are a strong community, in more ways than one!

 

Best wishes

 

Peter D Elviss

Chief Executive

 

31st October 2020

 

We continue to closely follow the latest Government news.

 

We will communicate an update with members early next week which we hope will answer common questions so we ask for your patience whilst we go through, and finalise, the details.  It would help our teams if you could kindly wait for our communication before you contact them.

 

Please keep checking our website's News page, social media channels, and your email inbox. 

 

In the meantime, we are currently open as normal!

 

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